Dr. Richard Tom is a seasoned Healthcare Operations Transformation Executive and U.S. Navy Veteran with over 25 years of experience in acute, post-acute, ambulatory, and virtual-first healthcare. Renowned for his collaborative and innovative approach to patient care transformation, Dr. Tom has significantly enhanced clinical outcomes and patient growth across various healthcare organizations by operationalizing novel healthcare delivery models at scale. Dr. Tom serves as President and Owner of Healthcare Innovations Advisory Group, advising Fortune 200 companies and startups on operational transformation. As Vice President of Innovation at Ascension Healthcare, Dr. Tom pioneered multi-state scaling of virtual hospitals and has been a leader in developing virtual-first healthcare delivery models since 2016. His tenure at Tenet Healthcare Corporation saw him achieve operational excellence and substantial financial growth through innovative service line transformation. As a national thought leader in ambulatory operations, he has extensive experience in hospital outpatient operations, including wound care and vascular sub-specialties. Results include fifteen consecutive quarters of EBITDA growth, exceeding 35% margins in his 150 wound care clinics. Before healthcare, Dr. Tom worked as a US government scientific advisor at Johns Hopkins Applied Physics Laboratory, a consultant for Northrop Grumman, and served as an officer in the Department of Energy and the US Navy. Academically, Dr. Tom holds degrees from the United States Naval Academy, Johns Hopkins University, and Ross University. His advanced degrees include Aeronautical Engineering, Bioengineering, Business, and Medicine. He actively volunteers as a mentor for the US Naval Academy Leadership Program and is a technical advisor for the University of California Applied Science Laboratory. Dr. Tom’s exemplary service in the Navy earned him multiple accolades. He remains a thought leader in healthcare, sharing insights on many topics, including the operational impact of artificial intelligence and crisis leadership. Through his extensive experience, Dr. Tom is poised to influence the future of healthcare delivery.